tour new

I stayed at this hotel with my family, including my 9- and 14-year-old children, for four nights. Unfortunately, our experience was very disappointing. The accommodation was extremely dirty, and the staff were neither helpful nor welcoming. Despite requesting room cleaning every day—both by calling reception and by placing the cleaning sign on the door—our room was never cleaned. Most of the staff appeared grumpy and uninterested in assisting guests. We also experienced several maintenance issues during our stay. The lights went off many times while I was reading, which was very frustrating. Our room key cards were frequently locked, causing unnecessary inconvenience and repeated trips to reception. Although there was hot water, it often suddenly turned cold, making it difficult for my children to shower comfortably. We specifically requested non-smoking rooms; however, cigarette smoke constantly entered our room because other guests were smoking on their balconies. This made the environment very unpleasant, especially for children. On a positive note, Chicken Briyani was excellent, and the food overall was very good. However, despite this one highlight, I would not recommend this hotel for families due to poor cleanliness, lack of service, and ongoing inconveniences.

Shout-out to HSJ's hotel, located at a short walking distance from the Thamel shopping area in Kathmandu. We stayed there for six nights, rooms were clean, staff were friendly and our stay was comfortable. We were a party of 9.

The service of the hotel is excellent. Staffs are very co-operative. Amenities were nice but the view is not good. Unfortunately, the AC was not working suddenly at night. As we were fasting, we requested them to serve our breakfast at night which they packed in a box and asked us to pick it up around 4 am. It was a very good and supportive service from the hotel's end.

This process was easy, fast, and getting an answer was faster than what your told to expect. The approved loan funds were paid out faster also. Very pleased with the process.

Good wow nice

Fast and efficient

A way to improve? Close all locations for good 👍

Justice will catch up with you.

Manager is a racist named David. He's a complete loser